Another 422, or 10 of its scheduled flights were delayed. A blizzard caused the company to cancel 60% of its flights, effectively leaving hundreds of thousands of travelers stranded. On Monday January 2, 2023, three days after Southwest airlines had declared a return to normal operations, 160 flights had been canceled, or 3, of its flights, the most of any American airline, according to tracking site FlightAware. Dangerous winter storms across the country only exacerbated this, leading every major airline to cancel or delay flights as the weather raged on.Īnd one airline in particular - Southwest Airlines - took a significant hit. And a good chunk of the hundreds of thousands of stranded or delayed passengers still have no idea where their luggage is.Īirlines were already bracing for a chaotic travel season expected to generate a turnout similar to what airports experienced before the pandemic. Hobby Airport on Wednesday in Houston.Ī winter storm led Southwest Airlines to cancel thousands of flights over the holiday season at the last minute. “This is the largest scale event that I’ve ever seen.Unclaimed luggage at the William P. In all likelihood we’ll have another tough day tomorrow as we work our way out of this,” he said Monday evening. Southwest CEO Bob Jordan told The Wall Street Journal in an interview that the airline would operate just over a third of its usual schedule to allow crews to get back to where they needed to be. The Department of Transportation said on Twitter that it was “concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service.” The tweet said the department would look into whether Southwest could have done anything about the cancellations and whether the airline was complying with its customer service plan. Passengers stood in long lines trying to rebook their flights. Tuesday and problems are likely to continue at least into Wednesday. More than 2,800 more flights had already been canceled in the U.S. Southwest Airlines is facing another day of temple-throbbing cancelations and delays, with tracker FlightAware showing thousands within, into our out of the U.S. “And that’s exactly how we ended up where we are today.”
“So we’ve been chasing our tails, trying to catch up and get back to normal safely, which is our number one priority as quickly as we could,” he said. Southwest spokesman Jay McVay said at a press conference in Houston that cancellations snowballed as storm systems moved across the country, leaving flight crews and planes out of place The cancellation rate at Southwest Airlines was 62%, according to FlightAware. Other major airlines, including American, United, Delta and JetBlue, suffered cancellations rates of between none and 2%. flights were cancelled Monday, according to the tracking website FlightAware, and 2,900 of those were Southwest’s. Many airlines were forced to cancel flights due to the weather, but Southwest was by far the leader in canceled flights.
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